Teething issues for Durban's new electricity meter-reading app
Durban - “The meter reading submissions app was launched last week, however, we are still in the testing phase to resolve minor glitches,” said eThekwini spokesman, Msawakhe Mayisela.
Previously, ratepayers could SMS their readings to 30909 or email the metro’s electricity customer care address. The latest adjustment involves visiting a new website that has mapped the city into categories: Central Durban, Northern, North-Western, Western, South-Western and Southern. Based on location, customers are provided with a new email address to submit their readings. When using the website, ratepayers have to submit their account number, the date of the meter reading, the meter reading and their mobile contact numbers.
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