A Los Angeles tech entrepreneur, Mike Johns, found himself in a terrifying situation when his Waymo self-driving taxi began spinning uncontrollably, nearly causing him to miss his flight. Johns frantically called Waymo customer service, expressing his fear and confusion as the vehicle made eight circles in a parking lot.
A Los Angeles tech entrepreneur became trapped in an unhinged self-driving vehicle so long that he nearly missed his flight, according to a report.
The representative told Johns to open his Waymo app so she could remotely pull the car over but appeared to struggle with immediately getting it under control, according to the video. The vehicle made “eight circles,” according to Johns’ LinkedIn post. “It felt like a scene in a sci-fi thriller.”“Has this been hacked? What’s going on?” a panicked Johns told a company rep by phone as the car continued to spin.“You’d think by now Waymo would email, text, or call for a follow-up. Nope, customer service is automated and ran by AI,” he wrote on Linkedin.
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