This year, HBR celebrates its 100th anniversary. 🎉 To mark the occasion, we're highlighting 12 of our favorite articles from across the decades. This month's article is “Teamwork on the Fly” by Amy C. Edmondson.
, and the unpredictability of customers’ needs today, there often isn’t enough time to build that kind of team. Instead, organizations increasingly must bring together not only their own far-flung employees from various disciplines and divisions but also external specialists and stakeholders, only to disband them when they’ve achieved their goal or when a new opportunity arises.
This evolution of teamwork presents serious challenges. In fact, it can lead to chaos. But employees and organizations that learn how to team well—by embracing several project management and team leadership principles—can reap important benefits. Teaming helps individuals acquire knowledge, skills, and networks. And it lets companies accelerate the delivery of current products and services while responding quickly to new opportunities.
Situations that call for teaming are, by contrast, complex and uncertain, full of unexpected events that require rapid changes in course. No two projects are alike, so people must get up to speed quickly on brand-new topics, again and again. Because solutions can come from anywhere, team members do, too. As a result, teaming requires people to cross boundaries, which can be risky. Experts from different functions—operating with their own jargon, norms, and knowledge—often clash.
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