TechCentral Show | Pargo CEO Lars Veul on the changing shape of e-commerce logistics
and business partners Lars Veul and Derk Hoekert came to South Africa on assignment with e-commerce marketplace Groupon in 2012, they soon realised there was a problem: up to 30% of local online orders were not getting delivered.
This was due to various reasons, including consumers not being at home at time of delivery, office premises being difficult for couriers to access and difficulties associated with couriers making deliveries in areas without proper addresses, including in townships.in 2015 in an effort to solve the last-mile logistics headaches facing e-commerce businesses in South Africa.“We spent two years trying to figure out the real problems,” Veul says in this episode of the TechCentral Show .
The result was a sharp focus on the click-and-collect model and establishing partnerships with thousands of retail stores, allowing consumers to send and receive orders — and return items — over the counter, with a human being providing assistance. Pargo, which doesn’t operate its own fleet of vehicles – preferring to partner instead with courier companies – now has plans to expand into new markets. In this TCS interview, Veul unpacks what comes next for Pargo.
He also chats about whether the South African Post Office could ever reinvent itself as an e-commerce player, or whether the state-owned postal service is a lost cause.Listen to this episode of the TechCentral ShowTo subscribe to any of TechCentral’s shows, including
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
South Africans need to be more optimistic: CEODiscovery Group CEO Adrian Gore says South Africans must be optimistic to unlock the nation’s potential.
Read more »
Key customer retention strategies for SMEs - TechCentralPromoted | Euphoria Telecom CEO John Woollam outlines three customer retention strategies that local SMEs can consider.
Read more »
BACKSTORY: Shahied Daniels of the South African Institute of Professional AccountantsThe FM speaks to Shahied Daniels, CEO of the South African Institute of Professional Accountants
Read more »
Transnet has reached tipping point, says African Rail Industry Association CEOCEO of the African Rail Industry Association Mesela Kope-Nhlapo says freight rail will be forced to allow third-party access
Read more »
Caught up in Home Affairs disfunctionSome 56 000 foreigners working or intending to work in South Africa were facing having their visas cancelled at the end of March, purely because HomeAffairs has been unable to process their applications. Moneyweb BusiMavuso2
Read more »
Weighing up two weakened strongmenThe Hulamin CEO has acted with speed to turn the business around, but Nampak faces expensive distractions
Read more »