Taylor Swift fans aren't shaking off their experience buying tickets, and they are sounding off about a lawsuit as the Eras Tour heads to Soldier Field.
Taylor Swift performing at Gillette Stadium on Friday.
"The bots and scalpers are allowed in. They're allowed to purchase those tickets and then resell them. So whenever we get a legitimate place in line, and whatever that place is, is fine with us. Right," said Jennifer Anne Kinder of Kinder Law PLLC. Kinder says the company doesn't want to give up information on the software they used to prevent bots and scalpers, and who logged on to buy tickets.
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