Alan, an ardent smartphone enthusiast and a veteran writer at PhoneArena since 2009, has witnessed and chronicled the transformative years of mobile technology. Owning iconic phones from the original iPhone to the iPhone 15 Pro Max, he has seen smartphones evolve into a global phenomenon.
that it continues to lead the wireless industry in helping customers get access to the mental support they might need. We are currently in Suicide Prevention month which runs through the end of September and starting last week,customers who call the 988 Suicide and Crisis Lifeline will have that call routed to crisis centers closer to the actual location of the caller.
If you are having a mental health crisis, calling 988 on your T-Mobile phone will connect you with a counselor near your location. | Image credit-988 Lifelineis the first wireless provider to route 988 calls to a crisis center near the caller. To make this possible,employs georouting, a new solution that determines the county that a call is coming from and sends the call to a local crisis center. This is different than geolocation which gives first responders an exact street address.
"T-Mobile’s network was the first to connect 988 callers directly to local crisis teams prepared to provide community-specific support and resources. Around 80% of calls to the 988 Lifeline are done through wireless phones, and many people have phone numbers with different area codes from where they live, work or visit. Georouting ensures that those seeking help will reach the available crisis center nearest their location for support.
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