'To say we are disappointed and frustrated that this happened is an understatement.”
from a Telegram account, which has since been deleted, that he and his fellow hackers intended to sell the information for a profit. He claimed at the time to have more than 100 million users' information.
Jackie Singh, a cybersecurity consultant, said it was irresponsible on the part of T-Mobile, especially for hard-to-change sensitive personal data like Social Security numbers. The company is working with law enforcement, Sievert said, and has begun a process of alerting users that they’ve potentially been affected, and it hasfor victim services. But that process can be confusing for some users, according to a cybersecurity professional whose family uses T-Mobile and who wasn’t authorized by her company to speak candidly about the breach.
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