South Africans currently dread going to Home Affairs offices after taking a days leave of absence from work to apply for documents
South Africans currently dread going to Home Affairs offices due to long queues and delays.has vowed to end offline system and long queues that have frustrated South Africans at Home Affairs offices across the country.offices after taking leave from work only to be told by officials that the “system is offline”, leaving them no choice but to come back another day.
“’System offline’, needs to become a swear word, it really is not acceptable. I know we often make jokes about it. South Africans are very good at dealing with these kinds of things by making jokes out of them. But I would like to be the minister where the ‘system is online, not offline.” “There’s low-hanging fruit here. The reality is that the internet infrastructure that is failing Home Affairs in many cases is something that can be fixed. We are living in the year 2024, for goodness sake, we’ve got Artificial Intelligence, how can we not have fast enough internet connections at these offices,” Schreiber questioned.“This is going to be a very key focus for me.
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