Synchronized movement between robots and humans builds trust, study finds

Trust between humans and robots is improved when the movement between both is harmonized, researchers have discovered.

Trust between humans and robots is improved when the movement between both is harmonised, researchers have discovered.

Lead author Dr Edmund Hunt, based in the University of Bristol's Faculty of Science and Engineering, said:"People have preferred social distances from others during interaction and their proximity shapes engagement. The team predicted that if robots can move alongside humans in a synchronised way it would build trust -- and conversely, that if a user distrusts a robot, the co-movement will be disrupted.

This means movement could potentially be used by the robots as a marker for problems with their user's trust in them, and they could take pre-emptive actions to try and improve or repair the trust, for instance if they have made a mistake and they need to make amends. "This might provide an early warning of the need for trust repair -- so that a human-robot mission can still be successful when things don't go to plan."

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