If public speaking is necessary for someone's work, career goals and life, there are ways to improve and for organisations to create an environment to support them, writes the author susancain
WAS NAOMI OSAKA, a champion tennis player, right to pull out of the French Open this week rather than submit to post-match press conferences? Public speaking, she explained, makes her intensely anxious. Yet the issue is one that many people, not just high-performance athletes, confront: to what extent must you endure the public glare as part of your job? In the era of Zoom meetings, we’re all on stage at work more than ever.
Yet for whatever reason, when it comes to public speaking, her psychological equation reverses. That’s not surprising; humans are complicated. And the post-match media scrum can be rough, filling players’ minds with doubts and distractions. If the professional tennis associations were to follow the principle of focusing on strengths, they should accept Ms Osaka’s particular mix of toughness and vulnerability.
I used to be terrified of public speaking, to the point of reliably losing five pounds before a talk because I was too paralysed to eat. These days, I speak to organisations all over the world without thinking twice. What I’ve learned is that anyone can defeat presentation anxiety—and that many of us need to in order to succeed in the modern workplace.
As more collaboration happens online following covid-19 lockdowns, managers have a role to play. They can design work environments so employees with public-speaking anxiety can flourish. For example, they can make some meetings audio only, since video conferences are distracting and tiring for everyone.
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