Surveilling Employees Erodes Trust — and Puts Managers in a Bind

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Surveilling Employees Erodes Trust — and Puts Managers in a Bind
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There’s a growing movement to track employee productivity through increasingly sophisticated technology, such as desktop surveillance, biometric smart badges, location tracking, or desk heat sensors.

While this can be intrusive, it also presents opportunities for gaining profound insights into employee behavior, such as which applications employees use most frequently or whether employees are at risk of overworking based on their work patterns and productivity. While the ultimate decision to use these technologies typically comes from upper management, implementation and utilization of such systems typically falls on supervisors.

have shared that they’re tracking badge swipesis the Bill Daniels Chair of Business Ethics and an associate professor of management at the University of Wyoming’s College of Business. His research examines causes of organizational misconduct through a behavioral lens, characteristics of moral people, and the role of leaders in the creation and maintenance of ethical workplaces.

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