Not knowing which hotline to turn to, people facing crises such as suicidal feelings, addiction, or abuse are turning to AIs like ChatpGPT for help.
Most of the time, the technology offered advice but not referrals. About 1 in 5 answers suggested people reach out to the National Suicide Prevention Hotline, the National Domestic Violence Hotline, the National Sexual Abuse Hotline, or other resources.
and executive vice president of Scripps Research, said, “I thought it was an early stab at an interesting question and promising.”“This study is very interesting,” said Sean Khozin, MD, MPH, founder of the AI and technology firm Phyusion. “Large language models and derivations of these models are going to play an increasingly critical role in providing new channels of communication and access for patients.
A second consideration is how to add AI technologies to existing workflows. The current study shows there “is a lot of potential here.”
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