J.D. Power polled new-vehicle owners about the wealth of new tech in modern cars.
Some automakers do a much better job at integrating advanced tech than others. That?s the major finding from J.D. Power?s 2024 Tech Experience Index Study, which asked new car owners which tech features cause headaches and which they truly value.
J.D. Power ranked the problems that owners had with new tech features on a ?problems per 100 vehicles? scale. Based on that ranking, automakers earned a total score out of 1,000, with Genesis taking the top spot among premium brands and Hyundai winning in the mass-market brands category. Lexus and BMW rounded out the top three premium brands, while Kia and GMC earned second and third among mass-market brands. J.D. Power?s director of user experience benchmarking and technology said, ?A strong advanced tech strategy is crucial for all vehicle manufacturers, and many innovative technologies are answering customer needs. At the same time, this year?s study makes it clear that owners find some technologies of little use and/or are continually annoying.? The organization divided 40 automotive technologies into four categories: Convenience, emerging automation, energy and sustainability, and infotainment and connectivity. Its study found that individual vehicles excelled with some features, such as the Toyota Sequoia, which earned a convenience award for its rearview mirror camera system. The Genesis GV70 grabbed an emerging automation award for its front cross-traffic warning systems among premium brands, while the Kia Carnival picked up the designation in the mass-market segment. The BMW iX received an energy and sustainability award in the premium segment for its one-pedal driving systems, while the BMW X6 and Hyundai Santa Fe won infotainment and connectivity awards for phone-based key systems. J.D. Power polled 81,296 new-vehicle owners who?d made a purchase in the last 90 days. The organization conducts multiple studies each year beyond the U.S. Tech Experience Index Study. It also surveys buyers for its U.S. Automotive Performance, Execution, and Layout Study and the U.S. Initial Quality Study .
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Multiple power outages Sunday cause nearly 13,000 people to go without power7,500 customers in Downtown Seattle and Beacon Hill lost power at approximately 5:30 p.m., three hours before Queen Anne had a power outage.
Read more »
Massive storm reveals Cleveland Public Power’s missed chance to bolster staff, leaving thousands without powerCity-owned Cleveland Public Power missed a chance earlier this year to forge a contract that would supplement the utility's workforce after heavy storms like the one that hit the city Tuesday.
Read more »
Massive power on the go: Grecell 1,000 W Power StationPreslav, a member of the PhoneArena team since 2014, is a mobile technology enthusiast with a penchant for integrating tech into his hobbies and work.
Read more »
Some North Texans face hours of lost power in extreme heat, others power through sporting eventsTemperatures soared into triple digits on Saturday, with heat index values up to 112 degrees.
Read more »
Study reveals devastating power and colossal extent of a giant underwater avalanche off the Moroccan coastNew research by the University of Liverpool has revealed how an underwater avalanche grew more than 100 times in size, causing a huge trail of destruction as it traveled 2,000km across the Atlantic Ocean seafloor off the North West coast of Africa.
Read more »
Wild Study Says a 'Black Hole Moon' Could Give a Planet Unlimited PowerThe Best in Science News and Amazing Breakthroughs
Read more »