Alexandru Iftimie received apology from tech giant after investigating data behind his supposed fraud
lexandru Iftimie, a 39-year-old who came to the UK from Romania seven years ago, was just about making ends meet as an“I received a warning: ‘We detected some fraudulent activity, therefore you have to stop otherwise I have to fire you,’” he recalls.
“Can you imagine how difficult it was to explain to an Uber operator – I don’t know where he was – that the Blackwall tunnel was closed during a trip, and so I had to take a long detour?” he says. He was unable to get an unequivocal explanation of why he had been flagged as “fraudulent” by Uber’s systems.
With the help of his union, the App Drivers and Couriers Union, he went on to request the data Uber held about him; but what came back left him little wiser about what he was meant to have done wrong.
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