Numerous Starlink roaming users in South Africa have been cut off from fast and reliable Internet services.
Starlink’s decision to cut off roaming users after two months of accessing its service outside their home country has left many households and businesses with poor or no other Internet connectivity options.
IcasaSePush said one example of a formerly happy Starlink roaming customer was a rural school that had successfully integrated the service to provide students with access to online educational resources. These customers most often have a Starlink kit registered in an African country with official support for the service — which now includes Mozambique, Eswatini, Zambia, and Rwanda.
It first sent warning letters about violating its terms of service when using Starlink in this way in April 2024. Nothing came from that initial threat.While the Independent Communications Authority of South Africa has warned that Starlink is operating illegally in the country, the service has been described as a connectivity game-changer in areas with no, slow, or limited other broadband options.
Among the affected businesses are safari lodges, which could offer their guests high-speed Internet as a value-added service thanks to Starlink.
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