Starbucks new CEO Brian Niccol orders baristas to shut down stores for mandatory 3-hour training: report

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Starbucks new CEO Brian Niccol orders baristas to shut down stores for mandatory 3-hour training: report
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Starbucks CEO Brian Niccol is addressing long-standing complaints about complex drink customizations by introducing “commonsense guardrails” to simplify orders on the mobile app. Niccol aims to speed up service and reduce strain on baristas, setting a goal for every order to be completed within four minutes.

plans to close down its stores for three hours later this month in order to run a workshop for baristas that will further train them to make their locations “a welcoming coffeehouse,” according to a report.

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