Starbucks is implementing several changes across its U.S. and Canadian stores, including the return of condiment bars, the use of mugs for in-store beverages, and free refills for hot brewed or iced coffee and tea. These changes are part of CEO Brian Niccol's 'Back to Starbucks' strategy aimed at simplifying the menu, improving the in-store experience, and regaining customer trust.
Starbucks customers in the U.S. and Canada will notice some changes when they visit the coffee chain's locations on Monday. Condiment bars will return to Starbucks locations, according to the Seattle-based company. At the condiment bars, customers will have the ability to "add the finishing touches to beverage with the return of creamer and milk, along with a variety of sweeteners," Starbucks said.
STARBUCKS REVERSES OPEN BATHROOM POLICY The code of conduct also prohibits discrimination, violence, consumption of outside alcohol, smoking, drug use and panhandling, among other things, at its locations. Starbucks CEO Brian Niccol said in late October that the chain would re-implement the in-store condiment bars and start using mugs for people drinking their beverages in-store.
STARBUCKS CONDIMENT BARS MUGS FREE REFILLS MENU SIMPLIFICATION
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