After reviewing more than 1.2 million 911 calls from 2017 to 2019, the Seattle Police Department (SPD) found 79.7% of calls were for non-criminal events. Just 6% were associated with felonies of any kind.
of the types of calls the department handled from the years 2017 through 2019.Reimagining Policing and Community Safety
With Seattle’s police force stretched as thin as it is — new data revealed 43 sworn-in police staff have left in 2022, while just 13 have been hired — Seattle’s Public Safety and Human Services Committee is attempting to redistribute the police force for more urgent 911 calls.“70% of calls for services did not require a law enforcement response or were appropriate for a dual response by law enforcement and a community-based/non-law enforcement service provider,” the NICJR report read.
NICJR has a standard four-tier model to decide whether a particular call for service should be responded to by SPD, a “community emergency response network” , or both. Tier 3 is officers lead, with CERN present for a non-violent felony or when an arrest is likely. If officers arrive on the scene and determine there is no need for an arrest or an arrest is unlikely with no signs of violence, officers step back, and CERN takes the lead. Tier 4 is officers only for serious, violent felonies or a high likelihood of arrest.
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