While many are ready to never fly Southwest again, other passengers like Patricia Barnes, are willing to cut the airline a break. PattrikPerez at DIA this evening:
DENVER — Hundreds, if not thousands, of bags remained at Denver International Airport Tuesday evening, days after winter weather and technological problems disrupted Southwest Airlines' operation.
He was smart and brought himself a chair to wait in the long line after learning his bags actually never left the airport. "I spent three hours here yesterday and finally just gave up, and now we're here today and the line's much shorter, which is good. But still, it's been an awful experience," she said.
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