Southwest wasn't the best choice to travel today.
If you have a question or concern that does not require immediate action, please send us a message using ourIf you need an answer to a question, please search ourAgain, we sincerely apologize for the issues you may be encountering when attempting to call us.The Union of Southwest Flight Attendants, the TWU Local 556 released the flowing statement stating their displeasure the company:
Southwest Airlines has failed its employees once again, the result of years of refusal to modernize operations, notes TWU Local 556, the union of Southwest Airlines flight attendants. And this time, it’s on Christmas.While Southwest COO Andrew Watterson admitted its current systems are"overmatched" by Winter Storm Elliott, the union points to years of neglect in securing and implementing technology that would make the difference for flight crews, employees and also customers.
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