MyBroadband’s business technology survey revealed that Vodacom and MTN are the most trusted mobile network operators among South African IT decision-makers.
783 respondents completed the survey. Only responses from executives and managers who decide which ICT products their companies buy were considered.Vodacom was the preferred provider with 44% of the vote, which confirms its strong brand awareness in the business market.
Vodacom South Africa expects to invest around R11.5 billion in capital expenditure in the current financial year to further enhance customer experience. These investments have helped MTN to win South Africa’s best mobile network award on numerous occasions. Over the last year, Telkom invested R6.1 billion towards network resilience, expanding its mobile network and modernising its fixed network infrastructure.
Cell C, with 3%, and Rain, with 2%, failed to convince IT decision-makers in South Africa that they are an alternative to the big three.
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