In what's becoming a disturbing pattern, Sony has pulled new firmware updates after they caused issues for some camera owners.
“We confirmed that some ILCE-7RM5 cameras may not start up after installing the version 3.00 update,” Sony explained today on its support page. “We have suspended the update while we investigate the cause.”, which doesn’t currently include the download link, explains that the pulled update promises improvements to Creators’ App functionality and support for the camera’s Network Streaming function, the, some users have indicated issues with the new Sony FX30 firmware update as well.
“An issue requiring investigation was found in the ILCE-7RM5 software released on the same day. Just to be safe, we have also temporarily suspended distribution of this software,” Sony explains on its, for example — but the frequency with which Sony firmware updates have caused problems has proven concerning to some Sony users., essentially ruining his camera. At the time, Sony quoted Mayo a repair cost of at least $700, which upset Mayo and many others online.
Mayo’s situation resonated with many online because, like him, they had experienced issues with their cameras following firmware updates. Many use their cameras to earn a living, so it’s far from ideal when a firmware update, which promises to improve the camera, makes it inoperable. Obviously, in most cases, firmware updates from every company, Sony included,improve a camera and don’t have any bugs. In the rare instances when there’s an issue, however, it’s a significant problem.
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