One of the best Sonos features is its universal search. Now that the company has released a new version of the tool, is it better — or worse?
Shortly after Sonos showed off its new wireless speakers — the Era 100 and Era 300 — the company quietly released a new version of the search feature that’s built into the Sonos app. Sonos says the new version is a better overall search experience. And yet, it’s a big departure from its normal search, which is now called “classic search,” and I think it’s still very much a work in progress.
Related Presumably, this new arrangement is intended for folks who have added lots of services to Sonos. That’s not entirely unreasonable: Sonos supports tons of streaming audio services — far more than any other whole-home multiroom company. Bizarrely, right below the search bar is a section called Recent. Not recent searches though. Instead, they’re recently played items.
Smarter search? At first glance, it looks as though the new search has removed the ability to filter by content type. But once you dig in, you realize those options have simply been buried. To give Sonos the benefit of the doubt, it looks like the company is trying to save us time. In the new search, if you select the default “all” option for music services, each service will return a variety of hits that match your query.
At this point, I had a choice. I could scroll down to the next service to see if its guesses were more accurate, or I could dive into Apple Music’s full set of search results and scroll down to the songs section. Spoiler — both of these would have eventually given me the track I was looking for. Rethinking search If you’re new to the Sonos platform, maybe this isn’t a big deal. Most of us accept as “normal” the first experience we have with a new product. However, it’s not clear to me that the new Sonos search actually fixes something that was broken. I can’t really figure out who it’s for.
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