A public-facing Trello board of upcoming fixes doesn’t do anything to speed up the process of fixing what went wrong with Sonos. It’s a distraction.
At risk of bouncing the rubble even further, we need to talk about where things stand going into September in regards to the state of Sonos .
Recommended Videos It was pretty apparent pretty quickly that something had gone very wrong, though it’s important to remember that everyone’s Sonos setup is going to be different, from the hardware itself, to the music services in use, to the network conditions that tie it all together. And we will continue to note that Sonos was relatively quick to acknowledge the issues in the Sonos subreddit.
While I applaud the transparency, it’s smoke and mirrors. Not everything needs to be done out in the open. Sonos for weeks and months had been keeping folks abreast of the rebuilding road map in the Sonos subreddit, and more officially on its own website. A public Trello board really is superfluous, and perhaps at best a low-key advertisement for Trello. It’s also now one more public-facing place that someone at Sonos has to keep synced with the internal documentation.
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