The app has been a problem for Sonos customers since its revamp back in May.
If you’ve also been waiting for the new buggy Sonos app to roll back to the version that actually worked, you’re going to be disappointed. Sonos CEO Patrick Spence confirmed on Reddit that it won’t be able to re-release that.is never-ending. Its companion app was never great to begin with, but a massive revamp in May rendered it almost unusable. The community’s reaction to the app was harsh. Sonos apologized for the mess and promised to do better.
Keith Nieves, the social media program lead for Sonos who goes by the Reddit username KeitFromSonos, has been running an Office Hours segment on Reddit, where he invites a new special guest each time.Spence confirmed that “Everything has been on the table in terms of finding the fastest path to fixing your systems.
Sonos is still on track to release the software updates it planned until fall. It vowed to work on volume responsiveness , overall system stability, and general UI-related issues in August and September. The Reddit post mentions that the next software release is scheduled for next week. This update will specifically focus on two areas: improve reliability so we don’t have to set up devices that have already been set up on the app and attempt to lessen the number of “Something went wrong” errors.
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