Some travelers are getting paid thousands to give up their plane seats
this summer to deplane their flight to West Palm Beach, Fla., and it’s being reported at airports all across the world.
But it doesn’t always work out. Between January and March 2022, 7,143 people who held confirmed reservations were involuntarily denied boarding from a flight because of overselling—up from 742 over the same period in 2021 and 1,576 in 2020. Roughly 34% of those travelers were flying on Frontier Airlines, 32% on Southwest Airlines and 14% on American Airlines, according to the latest Air Travel Consumer Report.
The backlash forced the air travel industry to modify its approach to overselling, now offering travelers far more money to avoid negative PR attention. But it hasn’t always worked out smoothly. One travelerto Southwest Airlines on Twitter last week that an overbooked flight made their family miss a cruise vacation, and were only compensated with a $150 voucher since they were placed on a standby flight.
For instance, if you’re denied boarding, Keyes says to request airline staff make your replacement flight non-stop, or business class instead of economy, in addition to negotiating the money they offer. Not all airlines will be able to accommodate, but some may. “Like so many companies, airlines are profit-seeking corporations,” Keyes adds. “They’re not going to start out by offering $10,000. But when they’re desperate enough, they will.
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