Some Chipotles Actually Were Skimping On Portion Sizes—But ‘Generous’ Servings Are Priority, Chipotle CEO Says

Chipotle News

Some Chipotles Actually Were Skimping On Portion Sizes—But ‘Generous’ Servings Are Priority, Chipotle CEO Says
Chipotle Keith LeeKeith LeeChipotle Portion Sizes
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Arianna Johnson is a reporter on the Forbes news desk who covers explainers and trends, with a frequent focus on health and science. She joined Forbes in 2022 and works in Texas. Johnson has covered prominent weight loss drugs like Ozempic and Wegovy, the health effects of the artificial sweetener aspartame and the impacts of the Covid vaccines.

Chipotle ’s CEO confirmed at least 10% of its locations were skimping on portion sizes after the company previously denied the claim, which had gone viral on social media, causing some customers to film workers making their food and leaving mid-order if the offerings looked too small.mid-order if the portions seemed small, which then sparked rumors online that employees were instructed to give larger portion sizes to customers who filmed them.

Laurie Schalow, chief corporate affairs and food safety officer at Chipotle, told Forbes in May “there have been no changes in our portion sizes, and we have reinforced proper portioning with our employees.” Schalow also said customers have the option of customizing their orders and telling employees if they want more, or less of a food item, though the companyWe’re launching text message alerts so you'll always know the biggest stories shaping the day’s headlines. Text “Alerts” to 335-0739 or sign upChipotle’s CEO Brian Niccol said during an earning’s call Wednesday the company looked into portion sizes after the topic blew up on social media, CBS News reports.

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