Software developers want AI to give medical advice, but questions abound about accuracy

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Software developers want AI to give medical advice, but questions abound about accuracy
GoogleArtificial Intelligence
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AI bots like Google AI have given incorrect information, with the results ranging from humorous to potentially dangerous.

Software designers are testing specialized AI-powered chatbots that can give medical advice and diagnose conditions — but questions abound about accuracy. This spring, Google unveiled an 'AI Overview' feature where answers from the company's chatbot started to appear above typical search results, including for health-related queries. While it might have sounded like a good idea in theory, there have been issues around health advice offered by the software.

Searches on the health benefits of dubious wellness trends like detoxes or drinking raw milk also included debunked claims. Despite the quirks and outright errors, many health care leaders say they remain optimistic about AI chatbots and how they can change the industry. 'People will access information that they need,' said Dr. Nigam Shah, a chief data scientist at Stanford Healthcare. 'In the short term I'm a bit pessimistic, I think we're getting a bit ahead of ourselves.

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