Money was unavailable to KwaZulu-Natal beneficiaries, while some Western Cape recipients were paid double
06 May 2020 - 19:49The payment system of social grants, one of the measures instituted to provide relief to the most vulnerable people, is dysfunctional, raising concern about how it will provide additional relief needed during the Covid-19 pandemic.
The SA Social Security Agency , which issues grants to about 17-million beneficiaries, said on Wednesday it had identified and fixed the problem that forced some recipients to return home empty-handed earlier this week. Sassa said the recipients had now received their money. The organisation’s KwaZulu-Natal regional manager, Evashnee Naidu, said Sassa was made aware on Sunday that there was technical glitch but nothing was communicated to beneficiariesShe said it was shocking to hear of pensioners having to borrow money to get home after finding their accounts were empty, or sleeping on the streets outside pay points waiting for the Sassa glitch to be fixed.
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