Sky customers confused why TV isn’t working in all their bedrooms – but there’s a simple explanation
It's also important to note that equipment is loaned from Sky and not purchased, despite the £50 fee.
Another frustrated customer wrote: "I have the same problem. Spent £50 on buying an additional box for it to say I have got to have one of the others on standby!!Each mini box which is loaned to you will be subject to a one-off, upfront charge alongside an activation fee. All Sky equipment is rendered useless as soon as you cancel your monthly Sky Q Multiscreen subscription.
The mini boxes - same as main Q box - will have to be returned when you cancel Multiscreen or Sky Q completely.The charge depends on what equipment you haven’t returned to Sky, and are listed below:
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