Over the last year, the Homeless Engagement Assistance Response Team responded to more than 80% of The City’s homelessness-related calls for service
When San Francisco launched one of its newest street homelessness response teams last year, its director said The City viewed it as an audition.
Ross Mirkarimi, HEART’s director, said the program is made up of four teams of Urban Alchemy staff, many of whom have struggled with poverty, addiction and homelessness themselves. Operating seven days a week, HEART offers an alternative to police responses to these homelessness-related calls, which can range from tents blocking sidewalks to small encampments.
While HEART’s focus is on answering service calls, the teams still aim to connect those who need housing or other services with the resources they need, even though certain challenges remain. UCSF closes library near removed pro-Palestine tent encampment Demonstrators said campus police arrested one protester Monday night, who was subsequently released from custody
“There are other shelters where there might be other resources that are not directly in the coordinated entry system,” Mirkarimi said. “Just recently, we placed a mother with three children in a shelter that wasn't available in the main system.” Breed’s office touted HEART’s efforts hours before releasing The City’s preliminary data from the 2024 Point In Time Count, which measures a one-night snapshot of homelessness in San Francisco. Overall homelessness rose 7% from the last count in 2022, with officials recording 8,328 people experiencing homelessness on the night of the count. The City tallied fewer people living in tents, structures or on the streets than any point since 2015.
Homelessness London Breed Urban Alchemy
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