'We should always have contracts with more than one provider. So, when something like this happens, and someone's system goes down, we are not affected as a city.'
SAN FRANCISCO -- Coronavirus cases are surging throughout the state of California. What's making matters worse, is the system outage by Color Health. It's the company 10 California counties have a contract with to provide testing.
San Francisco is facing an unprecedented increase in COVID-19 cases with 149 cases per 100,000 people. The city's Director of Health stressed the need for more testing, but didn't give a timeline as to when the city's sites ran by Color will be up.Color outage sends patients home after thousands waited, some for 5 hours, to get tested for COVID
Shamann Walton, President of the San Francisco Board of Supervisors, is using this setback as an opportunity to highlight the need to demonopolize testing. At San Francisco's Alemany Farmer's Market and Southeast Health Center, Color and San Francisco's health department offered free, at-home test kits to make up for Color's canceled appointments and closed sites.
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