Defining the News
Filipino online shoppers prioritize authenticity and quality above all else, according to a recent study conducted by Shopee involving 3,000 respondents. While deals continue to be appealing, users are increasingly looking out for products and platforms they can trust.
In addition, Shopee Mall has expanded its return and refund policy for a smoother shopping journey. From an initial 7-day period, the window period for returns has been doubled and can now be initiated within 15 days of receipt. As long as the returned item meets theShopee Mall’s Guaranteed Delivery completes the seamless shopping experience. This new promise ensures the delivery of ordered products without any cancellations.
At the same time, Shopee Mall regularly evaluates its current roster of brands and sellers to make sure they continue to meet the platform’s strict quality standards. To date, over 3,000 sellers are being transitioned to ensure a wide, reliable selection of authentic products.. This one-stop platform aims to safeguard the interests of sellers and intellectual property owners.
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