Before her third consecutive double shift at a pizzeria last year, Grace Velez pulled her hair into pigtails. Velez says she was used to inappropriate comments from customers, but what she experienced that day shocked her.
Other servers like Velez and Woodard have been part of a viral TikTok trend showing that wearing pigtails is a moneymaker. However, the phenomenon has also sparked criticism over how women in the service industry are tipped based on their appearance and widely harassedAlthough the servers’ pigtail stories are far from scientific, experts aren’t surprised.
“It’s very discomforting. I have my own daughter in college working in a restaurant,” he said. “She switched restaurants four times because of this type of situation.” “Women will report that they’re encouraged to flirt a little,” he said. “Part of the industry, especially when you rely on tips, is being super nice and really friendly.”But research shows that some customers may perceive servers’ kind gestures as an invitation to flirt back, Madera added, and the “customer is always right” mentality dissuades workers from addressing the sexual harassment that’s rampant within the service industry.
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