IT Industry News. Daily.
Diagnose and repair hardware issues for desktops, laptops, handheld devices, monitors, projectors, scanners, multifunctional printers, and other peripheral devices.Installation, Moves, Adds, Changes, and Decommissioning ServicesHandle the relocation of IT equipment and decommission obsolete devices as required.Project Management and Delivery ServicesCollaborate with stakeholders to define project scope, objectives, and deliverables.
Manage the procurement and installation of IT consumables such as printer cartridges and other peripherals.Account and Service ManagementMaintain detailed records of service activities and client interactions.A minimum of 5 years of experience as a Support TechnicianITIL Foundation Certificate No Criminal, No Credit recordProficient in servicing and supporting Lenovo, Dell, and Apple products.Familiarity with configuration management practices and tools.
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