U.S. Senators Marsha Blackburn and Richard Blumenthal say the BOTS Act was signed into law in 2016, but has been rarely used.
Taylor Swift Sweeps 2022 American Music Awards, Extending Record as Most-Awarded Artist in AMAs History
“While bots may not be the only reason for these problems, which Congress is evaluating, fighting bots is an important step in reducing consumer costs in the online ticketing industry,” the letter states. The letter comes after Ticketmaster claimed that the site encountered a “staggering number of bot attacks” as part of the Taylor Swift pre-sale earlier this month, which contributed to consumers experiencing difficulty trying to purchase tickets. Ticketmaster later canceled its regular sale of tickets to the public due to “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand.
In the letter, Blackburn and Blumenthal also cite high price consumers encountered when trying to buy tickets to see
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