WHILE we can’t always predict what lies ahead, having insurance coverage can provide a safety net when unexpected events occur.
From delayed flights to medical emergencies, understanding the process of making insurance claims is essential for turning setbacks into manageable situations.
From travel insurance like Travel Master with COVID-19, pet insurance like Pet Insure, and MSME insurance like NegosyoCare, Igloo and its partners offer Filipinos a wide variety of products that can suit their needs and all of them are available through multiple channels including the GCash GInsure marketplace.
For example, if you’re claiming your travel insurance, keep your tickets, booking documents, receipts, etc; for pet and health insurance, ensure that you have a copy of all necessary documents–police reports , medical certificate, lab tests and requests, and even a doctor’s statement if needed.Submit claims online.
Your insurers will guide you through the process and the documentation needed for the claim. After filing the claim, depending on the product and the situation upon which the claim was made and the documentation provided, processing may take anywhere between 24 to 48 hours.