The 58-year-old housewife found just RM20 left in her account, while the bank claims multiple OTP codes were sent to her that approved six transactions in total.
A housewife in Johor has been in the news recently after finding that her savings of over RM34,000 have disappeared from her bank account. The 58-year-old housewife, known as Lai, had apparently found that her bank account only had RM20 left after trying to make an online transaction late last year.
Lai then went to her local bank, only to find that on the 27 and 28 of December last year, there were six different transactions made that transferred a total of RM34,299 to five different accounts. According to reports, these fraudsters first made a RM7,000 transaction to a woman known as Nurani, followed by another RM7,110 transfer to a woman known as Emmalia. They then transferred RM5,890 to Nurani again, before a RM8,800 transaction to an unnamed company.
Following this, Lai made a police report and subsequently filed a complaint to Bank Negara. According to her, the bank denied responsibility of the matter, as they say that a one-time password was sent out that approved these transactions. Lai however denies that she received any of these OTP text messages, and adds that if she did she would’ve gone to the bank to enquire about it.
Johor Jaya state assemblywoman Liow Cai Tung meanwhile noted her issue, adding that they had found the bank accounts involved to still be active and had yet to be blacklisted. Liow calls for the authorities to take quick action in cases such as these.to reach the National Scam Response Centre . It was set up back in October of last year as a way for authorities to coordinate a rapid response for online financial scams.
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