Communications and Digital Technologies Minister Mondli Gungubele and Minister of Social Development Lindiwe Zulu gave an update on the ongoing Sassa payout delays that left grant recipients stranded.
JOHANNESBURG - Communications and Digital Technologies Minister Mondli Gungubele said the technical glitch that left thousands of grant beneficiaries, mostly pensioners, without their Sassa payouts was a result of a systems upgrade at the South African Postbank.
Thousands of social grant beneficiaries across the country were left frustrated and disheartened last week after their funds were stalled by Postbank’s new malfunctioning payment system. "The system challenges led to transactions of beneficiaries resulting in a transaction incomplete error because all the systems communication time outs. Transaction incomplete errors are common payment system errors within the space due to automated reversal functionality."
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