“It was really a grueling day for everyone,” Evelina Ramirez, a postal service spokesperson said.
SAN JOSE — For the throngs of people who waited in line for up to 10 hours this weekend, California’s only passport fair at a San Jose post office became a frustrating exercise when clerks were overwhelmed and applicants were turned away.
Evelina Ramirez, a spokesperson for the U.S Postal Service’s Bay Area region, said the office was prepared to handle about 150 people. But far more showed up, some lining up before dawn, and the office had only a handful of passport agents on hand. Ramirez said the post office held the event in part to gauge local demand for passport services. Although the agency didn’t alert the media about the fair, news of it apparently spread far and wide by word of mouth.
“Now we’re at Tomato Thyme eating Italian food,” Segol said by phone Saturday evening. “That is our consolation prize for waiting 10 hours.” But when they arrived, there were hundreds of people ahead of them, and they left after 10 hours when office staff said services were over. Now the last-minute application that seemed risky appears to be their only option, other than delaying the Thailand trip, he said.
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