A San Diego woman says she is angry and deeply saddened by the betrayal of a family member who opened an SDG&E account using her name and debit card information…
Beatrice Escobar received a credit for almost $2,000 after NBC 7 Responds was able to help her with SDG&E’s investigationBeatrice Escobar sits in a small apartment with her three dogs. She breathes with the help of an oxygen tank by her side. Her breathing becomes more labored as she recalls how she was betrayed.
“I really didn’t want to see this person in jail. I wanted to take care of business — take care of it within the family," she said."I prefer family over money."A couple of years ago, Escobar was diagnosed with chronic obstructive pulmonary disease. She recalls being in and out of the hospital so many times that she decided to put all of her bills on autopay.“It was so hard and so painful,” she said, describing her treatments and therapy sessions.
“We worked with her and had some ongoing calls,” Candace Hadley from SDG&E said. She added that, according to their records, after several instances of phone tag, they never received the documents required to look into her claim.
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