Samsung will investigate problems with new Galaxy Fold phones sent to tech reviewers.
"My best guess is that it’s a piece of debris, something harder than lint for sure. It’s possible that it’s something else, though, like the hinge itself on a defective unit pressing up on the screen," Bohn wrote. "It’s a distressing thing to discover just two days after receiving my review unit."has a 4.6-inch display when folded as a phone and 7.3-inch display when unfolded as a tablet.
If these screen problems prove to be widespread, troubles for the Galaxy Fold would come at a pivotal time for the mobile phone industry. Sales of smart phones have slowed globally as phones become more and more expensive and the market has become saturated. The new Galaxy Fold was touted as the first foldable phone, though it is really two screens that are connected with a hinge.
Foldable phones were expected to jump start the market, and several companies unveiled foldable models at Mobile World Congress in Barcelona in February, days after Samsung unveiled the Galaxy fold. Several brands have planned launches for later this year. Research company Gartner predicts that foldable phones will make up 5% of high-end phones sales by 2023, around 30 million units.
Bohn isn't the only reviewer who had a problem. CNBC's Todd Haselton wrote: "A review unit given to CNBC by Samsung is also completely unusable after just two days of use." Bloomberg's Mark Gurman tweeted: "The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not."
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