In a Wednesday interview with CNBC’s Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company’s new platform,…
In a Wednesday interview with CNBC's Jim Cramer, Salesforce CEO Marc Benioff discussed the enterprise software company's new platform,"Agentforce," and described how companies use the technology to automate certain functions.CEO Marc Benioff discussed the enterprise software company's new platform,"Agentforce," and described how companies use the technology to automate certain functions.
"We're able to take the ebb and flow of customer demand, and we're able to kind of meet that as, as the customer needs it."He also explained how"Agentforce" helps textbook maker Wiley right now during a busy season where students buy more books as they return to school. Benioff said Wiley can use the platform to"directly expand their customer service capability" instead of temporarily hiring and training new employees.
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