In an effort to persuade Uber SA to reform its policy, the South African Guide-Dogs Association for the Blind filed a court application at the Gauteng High Court earlier this month following incidents in which drivers refused to allow guide dogs during rides – despite them being trained.
The non-profit organisation provides services for people with disabilities, who have visual, physical or developmental needs, with trained guide dogs, service dogs and autism support dogs.. In its court application, SA Guide-Dogs said many of its members rely on Uber services for their daily activities but cannot access Uber rides, particularly at night.
According to the publication, Tutton states in the affidavit that the drivers’ refusal to accept guide dogs is an act of discrimination. Tutton also emphasised that the drivers who had refused were given relevant information that the guide dogs were trained and would not attack the driver or damage the car.
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