David and his wife were travelling from Palma Airport when they were told their bags were too big
A couple were left seething after they were hit with a €140 luggage fine on a recent flight to Mancheser Airport, despite having purchased what they believed were ' Ryanair approved' bags.
The pair, who had been enjoying a relaxing break in Majorca, encountered what they described as unhelpful and digruntled Ryanair staff at the boarding gate in Palma Airport. "We were asked to step out of the line and place one of our new, compliant, 9kg, 20cm bags into the metal measuring frame," David recounted. They were then informed by the gate agent that their bags were too large, reports the Mirror.
Having previously passed through Manchester Airport without any issues at the beginning of their holiday, David found the remarks to be "stressful and totally unnecessary." He lamented: "We had no choice as the flight was closing at this stage but to hand them a debit card and pay €140.00. I have never felt so intimidated. It spoilt our day."
Once airborne, it was announced by the crew that there were no trolleys on board, meaning no food, drinks or even water would be available for the duration of the flight. David recounted how one passenger suffering from a headache was given water from a sink in the plane's toilet.A spokesperson for Ryanair responded: "These passengers booked a priority fare for this flight from Palma to Manchester , which allowed each of them to carry a small personal bag and a 10kg cabin bag onboard.
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