Catherine Warrilow, 45, was flying to Seville from London Stansted last month when she was told she couldn't board the plane with her suitcase.
Catherine Warrilow was told she couldn't board her flight to Seville at Stanstead. READ MORE:Ryanair has been slammed after charging a woman an extra £75 for her luggage due to a 'mind-bendingly ridiculous' reason.
Catherine paid £170 for the airfare and eventually was charged more than £100 extra for her baggage, including paying to put it in the hold on her return flight. Read More Savvy British traveller took a day trip to Milan - and claims it cost less than going to London The author, who lives in Oxford, claims she was told she couldn't board with it in case she had to 'kneel on it' to get it in the overhead locker.
'It's just mind-bendingly ridiculous,' she said, adding in another video: 'It seems like hundreds and hundreds of people have been impacted by rip-off decisions.' They said: 'That's like getting pulled by the police for speeding even if your not because your car has potential to go faster'; In a recent update, Catherine shared that she'd managed to get a full refund from the budget airline, plus £35 for the amount she paid to put it in the hold on the way home.
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