Rotten Tomatoes audience score system data was broken in 2010 and the fixes implemented since then have only made things worse.
Rotten Tomatoes’s audience score is broken and it’s only getting worse. Rotten Tomatoes’ audience review system has always had far more problems than its critic review system, but some important data about audience reviews reveals just how broken the system is. While Rotten Tomatoes has made some changes to the data and the way it’s displayed over the years, most of these changes have only made the data even more unusable.
The issue with the data wouldn’t be as notable if it weren’t for the seemingly uniform behavior. Using The Wayback Machine to measure the scores of the movies at different points in time, the movies in question all see their audience scores suddenly jump from a few thousand user-submitted reviews to over 30 million reviews in October 2010.
Why Combining With Flixter Data Breaks Rotten Tomatoes' Audience System If the data was simply combined as it appears, it presents a few major problems. First, the data is gathered from different audiences in different ways, so it can't simply be combined as if a 5-star review from Flixter is equivalent to a 5-star review on Rotten Tomatoes or vice versa. Second, there's no way to de-duplicate reviews submitted by the same person on each platform.
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