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A Roku Terms of Service update reportedly locks up users’ televisions until they agree. The only way to opt out of the new “Dispute Resolution Terms” is to write the streaming service a letter by March 21.
“Roku is implementing a revised terms of service agreement. If you don’t agree to it, your device is rendered inoperative,” another said. “When I asked for my money back, since they made the device inoperative they refused.” Another customer threatened that they were “unplugging right now,” while another wrote, “FURIOUS!!!!”In order to opt out of Roku’s ToS update, users must send the company’s general counsel in California a letter, and be sure to mention, “the name of each person opting out and contact information for each such person, the specific product models, software, or services used that are at issue, the email address that you used to set up your Roku account , and, if applicable, a copy of your purchase...
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