I review RoboForm, a low-cost password manager that claims 24/7 priority support and unlimited logins for all your devices.
RoboForm MSRP $29.88 Score Details “RoboForm keeps things simple, providing a stress-free password manager for an affordable price.” Pros Cons RoboForm is a password manager that excels at automatically filling in forms, the original purpose of the app when it launched in 1999. In 2024, the focus is on securing your logins while making it easy to access your accounts from any device.
Subscribers also have the option of web access that lets you use RoboForm from any browser without installing an extension. This is handy when you’re using a shared computer or need to access your vault from someone else’s phone. Just make sure to log out before you leave. The challenge with a master password is to choose something that’s memorable yet unpredictable. RoboForm helps if I forget by letting me restore my master password with a mobile phone with biometric data.
In about a minute, I had RoboForm installed and unlocked on my Windows PC and iPhone. None of the password managers I’ve tested has been difficult, but the setup flow for RoboForm was particularly friendly. Login sharing is also important, and RoboForm offers the basics. However, it’s not as convenient and robust as 1Password’s system which lets me share with anyone and set an expiration date for the sharing link.
Support RoboForm’s support page says live chat and phone callback is available on weekdays from 9 a.m. to 5 p.m. ET. It’s surprising to see that the promotional page claims “priority 24/7 support.” By comparison, Keeper’s password manager sets the standard for support with live chat 24 hours a day, every day. However, it does cost more.
RoboForm has never suffered a breach, and it passed a third-party audit by Secfault Security in 2023. However, there’s no mention of annual audits or SOC 2 certification, which is common among the top password managers.
Cybersecurity Password Management Password Manager Roboform Roboform Family Software Project 1
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