The union’s assistant general secretary, John Leach, said ticket offices are ‘not just about ticket sales’.
A union official has said there will be strike action “if needs be” over proposals to cut ticket office opening hours on Scotland’s railways.
Speaking at a protest against the plans outside the Scottish Parliament on Wednesday, Mr Leach said there is a “public need” for staffed ticket offices.“Women and girls’ safety, anti-social behaviour, disorder on the railway all means you need a properly staffed railway.
“They provide a lifeline for pensioners, people with disabilities, and those with learning difficulties, making the railways accessible and secure for everyone.He said he now hopes to persuade Transport Secretary Fiona Hyslop to “overrule the decision and tell ScotRail ‘just don’t go there'”.
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